OmniPlus Fax Account Deletion
How to delete your OmniPlus Fax account and data, and what is erased or retained.
Delete your account yourself (recommended)
1. Sign in to OmniPlus Fax (mobile app or fax.omniplus.ca).
2. Open Settings, then the Account tab.
3. Tap "Delete my account", enter your password to confirm, then validate.
Deletion is immediate and cannot be undone.
Delete your account by email
If you can no longer sign in, email support@omniplus.ca from your account address with the subject "Privacy Request", asking for your account to be deleted. We process the request after verifying your identity.
Data that is deleted
Your profile (name, email address, hashed password, language), your sent and received fax history and their status logs, stored fax documents, your notification token, your contacts and your block list. Your dedicated fax number is released and any active subscription is canceled.
Data that may be retained
Payment records held by our payment processor (Square) and transmission data held by our telecom provider (Telnyx) remain subject to their own retention policies and applicable legal obligations. We keep no copy of your fax documents after your account is deleted.
Partial deletion
To delete only some data (for example a fax or a document) without closing your account, email support@omniplus.ca with the subject "Privacy Request".
Questions: support@omniplus.ca